Shipping and Delivery Policy
Thank you for choosing Tanden Spine Therapy Centre for your wellness journey.
Introduction:
Welcome to our Online Spine Therapy Sessions! We're committed to providing you with exceptional service and care for your spinal health needs. Please review the following shipping and delivery policy to understand how our sessions are conducted and delivered.
1. Delivery Method: Our spine therapy sessions are conducted entirely online, eliminating the need for physical shipping. Upon booking a session with us, you'll receive a confirmation email containing details on how to access the session. Sessions are conducted via secure video conferencing platforms, ensuring convenience and privacy for our clients.
2. Session Scheduling: Once your payment is confirmed through anygateway, you'll have the option to schedule your spine therapy session at your convenience in Batch 1, Batch 2 or Batch 3. Our scheduling system allows you to choose a date and time that best fits your schedule, ensuring flexibility and accessibility.
3. Confirmation and Reminders: After scheduling your session, you'll receive confirmation message thru whatsapp / emails containing all relevant details, including the date, time, and instructions for accessing the session. Additionally, we provide timely reminders leading up to your scheduled appointment to help you prepare and ensure you don't miss your session.
4. Accessing the Session: On the scheduled date and time of your session, simply follow the instructions provided in your confirmation email to access the session. We use secure video conferencing platforms to conduct our sessions, ensuring a seamless and confidential experience for all participants.
5. Session Duration and Content: Each spine therapy session is tailored to meet your specific needs and typically lasts for a predetermined duration. During the session, our experienced therapists will guide you through various exercises, stretches, and techniques to alleviate pain, improve flexibility, and enhance overall spinal health.
6. Cancellation and Rescheduling: If you need to cancel or reschedule your session, please notify us at least 24 hours in advance to avoid any cancellation fees. We understand that unforeseen circumstances may arise, and we're committed to accommodating your needs to the best of our ability.
7. Satisfaction Guarantee limitations: Your satisfaction is our top priority. If for any reason you're not completely satisfied with your spine therapy session, please contact us, and we'll work with you to address any concerns. Please note that the effect of the online therapy is totally in your hands becasue it is you who is leanring and applying it for rest of the day. In case desired progress is not seen, you may book free sessions with us with no additonal charges
8. Contact Information: If you have any questions or require assistance regarding our shipping and delivery policy or any other aspect of our spine therapy sessions, please don't hesitate to contact us. You can reach us via email at info@tandenspine.com or by phone at +91-8178914494 / 8130719925.
Policy Updates: We reserve the right to update or modify this shipping and delivery policy at any time without prior notice. Please review this policy periodically for any changes or updates that may affect your spine therapy sessions.
Effective Date:
This shipping and delivery policy is effective as of 1 Jan 2024 and applies to all online spine therapy sessions booked through our platform
Contact Us
If you have any questions or concerns about our payment and refund policy, please don't hesitate to reach out to us. You can contact us via email at info@tandenspine.com or by phone/WhatsApp at 8178914494 / 8130719925. Thank you for your understanding and cooperation.